Privacy Policy
Last updated: 22 July 2026
This Privacy Policy explains how Future Learning School Ltd collects, uses, stores, and protects personal information when you visit our website, purchase a membership, contact us, or use our online learning services.
Future Learning School Ltd is committed to protecting the privacy of students, parents, guardians, and members.
1. Information we may collect
We may collect personal information including:
- Parent or guardian name
- Student name
- Email address
- Billing and payment details processed through our payment provider
- Account login information
- Course progress and membership activity
- Messages or support requests sent to us
- Attendance or participation information for live sessions
- Technical information such as device, browser, and website usage data
We do not knowingly request unnecessary sensitive personal information from students.
2. How we use information
We use personal information to:
- Provide access to the membership and learning resources
- Deliver live tutoring masterclasses and recordings
- Manage accounts, billing, and customer support
- Communicate with parents, guardians, or members about the service
- Improve our website, resources, and learning experience
- Maintain safeguarding, security, and appropriate use of the service
- Meet legal, accounting, and operational obligations
3. Students under 18
Many Future Learning School students may be under 18. Where a student is under 18, a parent or guardian should manage the purchase, account, and communication with Future Learning School Ltd.
Parents or guardians should ensure that any information provided about a student is accurate and appropriate.
4. Payment information
Payments are processed by third-party payment providers. Future Learning School Ltd does not directly store full payment card details.
Payment providers may process information according to their own privacy and security policies.
5. Email communications
We may send service-related emails about membership access, payments, live sessions, resources, updates, or support.
Where marketing emails are used, you can unsubscribe using the link provided in those emails where applicable.
6. Cookies and tracking
Our website may use cookies or similar technologies to support site functionality, analytics, checkout, login, and user experience.
You may be able to control cookies through your browser settings. Some features may not work properly if cookies are disabled.
7. Sharing information
We may share information with trusted service providers who help us operate the website, process payments, deliver emails, host content, manage analytics, or provide customer support.
We do not sell student or parent personal information.
We may disclose information if required by law, regulation, safeguarding obligations, or to protect the rights, safety, and security of students, parents, staff, tutors, or Future Learning School Ltd.
8. Data security
We take reasonable steps to protect personal information from unauthorised access, misuse, loss, or disclosure.
No online system can be guaranteed to be completely secure, but we work to use appropriate tools, systems, and procedures to protect information.
9. Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including account management, legal obligations, safeguarding, accounting, and business records.
10. Your rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain uses of your personal information.
To make a privacy request, contact us using the site support email.
11. International users
Future Learning School Ltd may support families in the United Kingdom, the UAE, and other locations. By using our services, you understand that your information may be processed in countries where our website, payment, email, or technology providers operate.
12. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
13. Contact
If you have questions about this Privacy Policy, contact Future Learning School Ltd using the site support email: [email protected]
